Hi. I have recently moved to a families subscription of 1password. I already had 1password 6 running on a MacBook but needed to spread it across multiple devices for members of the family. I have managed to get the app installed on my MacBook and I can log in online no problem. However, I am trying to install the app on a new Windows 10 PC. However, when I run the .exe installer it asks for my 1password master password which I have typed in multiple times but it is never recognised. As such, I can't install it. When I go to control panel it looks like it is listed as having installed but every time I try to run it won't recognise my master password. I've tried uninstalling from control panel and reinstalling but that didn't work. Please advise.
1Password Version: 7.4.758
Extension Version: Not Provided
OS Version: Windows 10 v1903
Sync Type: Not Provided