shortcut keys

hello. this may be obvious, but get this pop up when i want to access 1password and create a new user login/password (or access an existing one)...but no combination of shortcut keys seems to work to open up 1password...screenshot attached. can you walk a luddite through it? thanks!


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:shortcut

Comments

  • ag_tommyag_tommy

    Team Member

    @kristengoodrich

    That's Shift, Command, X for the shortcut keys. Some confuse the Shift symbol for the up arrow key. I have been there, done that. ;) So, yep me too. If that doesn't help, perhaps you have another app that's stealing the shortcut?

  • yes that's it! thanks so much. and thanks for not making me feel like a dope :)

  • ag_tommyag_tommy

    Team Member

    You're welcome, enjoy!

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