NFC Yubikey reads but doesn't actually re-enable sync anyway

okandokand

1Password keeps asking for the NFC key repeatedly instead of enabling sync again. I have to enter the regular 6 digit code instead to get it to work.

Video: https://share.icloud.com/photos/0meTj1ukDZO3wluRFlvi8NT8Q


1Password Version: 7.4.6
Extension Version: Not Provided
OS Version: iOS 13.4
Sync Type: 1Password Account

Comments

  • ag_anaag_ana

    Team Member

    Hi @okand!

    What is the exact model of this YubiKey? Is this by chance a YubiKey NEO?

  • Yes it is a Yubikey NEO.

  • ag_anaag_ana

    Team Member

    @okand:

    Thank you for the confirmation. We are aware of an issue with the YubiKey NEO model specifically, so I will pass your experience to the developers as well. Sorry I don't have a better answer for you right now!

    ref: dev/apple/issues/-/issues#4611

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