NFC Yubikey reads but doesn't actually re-enable sync anyway

okandokand

1Password keeps asking for the NFC key repeatedly instead of enabling sync again. I have to enter the regular 6 digit code instead to get it to work.

Video: https://share.icloud.com/photos/0meTj1ukDZO3wluRFlvi8NT8Q


1Password Version: 7.4.6
Extension Version: Not Provided
OS Version: iOS 13.4
Sync Type: 1Password Account

Comments

  • ag_anaag_ana

    Team Member

    Hi @okand!

    What is the exact model of this YubiKey? Is this by chance a YubiKey NEO?

  • Yes it is a Yubikey NEO.

  • ag_anaag_ana

    Team Member
    edited April 9

    @okand:

    Thank you for the confirmation. We are aware of an issue with the YubiKey NEO model specifically, so I will pass your experience to the developers as well. Sorry I don't have a better answer for you right now!

    ref: dev/apple/issues#4611

  • ag_anaag_ana

    Team Member
    edited July 31

    Hi @okand!

    I wanted to send you a quick update to let you know that our developers have worked on this, and we are hoping to include the improvement in one of the next updates of 1Password for iOS ;)

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