Error "Document upload did not complete" When moving a document from primary to team vault

MickByrne
MickByrne
Community Member
edited March 2020 in Mac

I have a document I want to save to 1Password. I add as new document and save to my primary vault, no problem. Edit the item, change the value to a team vault (we're using 1Password for teams) and I receive an error that reads:

The following items were not moved to the vault.

>

{Item name} | Document upload did not complete.

This is using the 1Password native Mac app. I've been doing this without issue for quite a few years.


1Password Version: 1Password 7, version 7.4.3
Extension Version: m/a
OS Version: macOS Mojave, version 10.14.6
Sync Type: Using 1Password for teams

Comments

  • ag_ana
    ag_ana
    1Password Alumni

    Hi @MickByrne!

    Are you able to upload the document without issues if you upload it directly to your Teams vault, instead of first putting it in your Primary vault, and then moving it?

  • MickByrne
    MickByrne
    Community Member

    Yes, that works. Thanks for the workaround.

  • ag_ana
    ag_ana
    1Password Alumni

    You are welcome @MickByrne! I am glad to hear that my suggestion worked :)

This discussion has been closed.