Since updating to 7.4.3 browser extensions are not working.

skmcoosk

Since updating to Version 7.4.3 (70403002) the browser extension flashes enabled then disabled constantly. It no longer functions. I am unable to click on it. The shorcut keyboard command does not recognize the website I am on either.

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1Password Version: 7.4.3
Extension Version: 4.7.5.90
OS Version: OS X 10.15.3
Sync Type: iCloud
Referrer: forum-search:browser extension not working

ag_tommy

@skmcoosk

Please try the following.

1. Open 1 Password desktop app
2. Go to top menu bar: Help > Troubleshooting > Restart 1Password Extension helper
   If that fails to provide any relief to the issue, can you try these steps?

https://support.1password.com/cs/extension-already-installed/#what-you-should-do

skmcoosk

When in doubt, reboot. Looks like an issue with my computer. All working after a restart. Sorry about that.

ag_tommy

Thanks for letting us know, and don't worry about that, it gets us all from time to time. :)

DHK

Had same problem. Reboot did nothing. Help > Troubleshooting > Restart 1Password Extension helper worked great. Thanks!

ag_ana

@DHK, thank you for letting us know. I am very happy to hear things are working as expected now. Have a wonderful day! :)

FrWiley

Once I restarted the Extension helper, my in-browser window was disappearing at the same rate that my extension icon was flashing. I quit 1Password completely (from the toolbar up top) and restarted 1Password and this was corrected as well.

Thanks for the tips, forum team!

ag_ana

You are welcome @FrWiley! And thank you for the update :)