Today is 4/3 and my license expires tomorrow. I need to cancel and get a refund.

dholdren

My password expires tomorrow and I was expecting to cancel my subscription. I just got an email stating the subscription renewed and I need to get a refund and cancel my subscription. Due to the whole pandemic, I cannot afford to continue this subscription for now. Please let me know as soon as possible.

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Referrer: forum-search:refund

ag_ana

Hi @dholdren! Welcome to the forum!

We will be happy to help you with this. To avoid sharing your account information here, can you send us an email to support+forum@agilebits.com from your account's registered email address so we can continue the conversation there?

After you have sent the email, please feel free to post the ticket number you received so we can locate your message and connect it with this forum discussion.

Looking forward to your message!

dholdren

Thank you @ag_ana for your reply and helping out with this. The support ticket # is #WQU-11464-529.

ag_ana

@dholdren:

Thank you! I confirm that I have managed to locate your message in our system :+1: So we don't duplicate the answers by replying to you in multiple places, I am going to close this forum discussion and someone will get back to your email as soon as possible.

Thank you for your patience!

ref: WQU-11464-529