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Need to update cc to pay 1password subscription. It is not letting me add new CC

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DennisMahaffey
DennisMahaffey
Community Member

I go to my account and click on add CC. add information, note it is not showing all boxes. Asks for zip code but not box. tried tab bot goes somewere else. My account is due.


1Password Version: 7.4.3
Extension Version: Not Provided
OS Version: mac Catalina 10 15 3
Sync Type: Not Provided
Referrer: forum-search:Need to update cc to pay 1password subscription. It is not letting me add new CC

Comments

  • DennisMahaffey
    DennisMahaffey
    Community Member
    edited April 2020
    Options

    Will not let me add or change cc information. gives me a partial sheet to fill in information.


    1Password Version:
    Extension Version: Not Provided
    OS Version: Macos Catalina 10.15.3
    Sync Type: Not Provided
    Referrer: forum-search:Need to update cc to pay 1password subscription. It is not letting me add new CC

  • ag_ana
    ag_ana
    1Password Alumni
    Options

    Hi @DennisMahaffey! Welcome to the forum!

    I have merged both your messages in a single discussion, since they seem to be related to the same question.

    Asks for zip code but not box

    Can you please clarify what you mean by "but not box"?

    It would be great if you could also upload a screenshot of what you are seeing, making sure that it does not include any personal information. Thank you!

This discussion has been closed.