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Billed for Monthly and Annually

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MisterGCash
MisterGCash
Community Member
in Memberships

Good day, I have been billed through the App store consistently for both monthly and annually. I am ONLY seeking to pay the annually. I have no need for both. Please assist and refund.

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Comments

  • Ben
    Ben
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    Hi @MisterGCash

    Is it possible you have two separate accounts? Please reach out to our billing support team at support@1password.com so that we can investigate further. Thanks!

    Ben

  • MisterGCash
    MisterGCash
    Community Member
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    Good morning Ben! I shouldn't. I will reach out accordingly. Thanks!

  • Ben
    Ben
    Options

    Perfect. Thanks!

    Ben

This discussion has been closed.