Dropbox error

Just updated to the newest version of 1password. Great work by the way :). I'm getting a Dropbox error code that's states : Failed to list data folder in Dropbox. Can someone give me some ideas on how to overcome this?

Comments

  • MikeTMikeT Agile Samurai

    Team Member
    Hi Adam,
    1. Do you use any file attachments in your data file?
    2. Can you give us details on your current setup with 1Password, which version of 1Password you're using on your computer if you have it and ..
    3. Where did the data file come from? Is it a new data file you created in 1Password 4 or is it your old data file from 1Password desktop apps?

    In addition, please email us your diagnostics report by opening 1Password on your iOS device, go to Settings > Advanced > Troubleshooting and tap on Email Diagnostics.

    Thanks!
  • 1. As far as I know I have no attachments included.

    2. I have 1password version 1.0.9.305 installed on my windows PC although I only use 1pass on my iPhone. 1pass 3 seems to be syncing to Dropbox just fine without any errors.

    3. Logs emailed!
  • MikeTMikeT Agile Samurai

    Team Member
    Hi Adam,

    I got your logs and sent you a reply through email. Please reply there and I'll close this thread for now.

    Thanks!
This discussion has been closed.