Hello. I've struggled with this for some time now and it's finally reached the point where using 1Password is almost not worth the time. I really like the application; I just can't get it to work properly. Here's the issue: I have a 244 logins saved in 1Password but the browser plugin often fails to find the appropriate match when I use it. My primary browser is Firefox, which is why I included that in the title. However, the problem also applies to Chrome.
The best way I have to illustrate this is via a couple of screenshots. Attached to this post are two, as follows:
1. Application Screenshot
This shows 1Password's "Logins" section with one of my accounts selected. You'll see that there are 12 accounts with that title, all with the same URL.
2. Browser Plugin Screenshot
Here you'll see that I've gone to the URL in question and I've opened the 1Password plugin. Only one "service.sumologic.com" account is shown, though there are four other shown. The first three make sense, as they do have the same location. The last one (Zendesk) doesn't make sense to me; it has a completely different URL.
Any suggestions would be hugely appreciated. At this point I have to open 1Password (the main app), find the right account, and manually copy the password in order to log into sites. This is not limited to the URL I showed in the screenshots; it happens for many other URLs, though for some (e.g. Hotmail) it works fine. I can't identify a pattern so I'm not sure why it works for some and not for others.
All of these accounts were created via the browser plugin, i.e. I logged in once and saved the account in question via the browser plugin. I did rename a few of the accounts early on but that seemed to affect whether they showed up in the browser plugin so I stopped doing that. (It would really be nice to rename them, though; I can't distinguish between them otherwise and have to end up remembering the position.) I never changed any of the locations, though.
I'm running on 64-bit Windows 7 with version 188.8.131.524. I save the password database in a Dropbox folder for backup purposes.
Thanks for any guidance.