The sign-up page won't complete my purchase. What do I do now?

I am on the "Let's get you signed up! page!" I have completed the purchase, but it keeps spinning on this page. How can I proceed?

1Password Version: 1Password 7
Extension Version: Not Provided
OS Version: macOS Catalina 10.15.3
Sync Type: Not Provided
Referrer: forum-search:I am stuck on the "Let's get you signed up!" page. I purchased the app, but it keeps spinning.


  • Help! Is anybody there?

  • ag_tommyag_tommy

    Team Member
    edited April 14


    I am not aware of any issues with the signup page. I would suggest reaching out to our billing team, and they can assist you with this. We do not answer account-specific questions in the forum for your privacy. [email protected]

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