I cannot remember my Master 1password on my phone.. I have tried everything

I cannot remember my Master password. I have looked at "my hint" and used passwords around it. Not working
how can I recover it?


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:I cannot remember my Master 1password on my phone.. I have tried everything

Comments

  • ag_anaag_ana

    Team Member

    Hi @ilppina! Welcome to the forum!

    I am sorry to hear that you forgot your Master Password. For your privacy and security, your Master Password is not stored anywhere, only you know it. This means that it is not possible to recover it unless you are a member of a Families or Business accounts. If you have an Individual account or a standalone license, I recommend reading this article to try and recover your Master Password.

    If, on the other hand, you are part of a Families or Business account, you can ask another Admin to recover your account for you.

    If you still cannot recover your Master Password, we can certainly delete your account so you can create a new one with a new Master Password you know.

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