why have to keep entering password

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Rleep
Rleep
Community Member

Chrome clears cookies every hour on my computer. Is there any way to keep 1Password opened so that I only have to enter the password one time a day instead of multiple times?


1Password Version: 7
Extension Version: 4.767
OS Version: Windows 10
Sync Type: Not Provided
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  • Rleep
    Rleep
    Community Member
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    Anyone have any idea how long have to wait until someone replies to a question?

  • Could you share the version of the 1Password extension you have installed in your browser, @Rleep? It looks like you split your desktop app version across both fields, but the extension version is what really matters here. You can adjust your autolock settings regardless, but how Chrome clearing cookies might affect that would depend on which extension you use. If you right-click the 1Password icon in your browser, it should show the full name in the context menu. Let me know what that is and I can give you some options. :+1:

  • Rleep
    Rleep
    Community Member
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    When I right-click the 1Password icon it shows:
    1Password extension (desktop app required), Version 4.7.5.90
    1Password for Windows Version 7.4.767

  • Greg
    Greg
    1Password Alumni
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    Hi @Rleep,

    It seems that you are using 1Password companion extension. In this case please try to change 1Password Auto-lock settings:

    Let us know if it improve things for you. Thanks!

    ++
    Greg

  • Rleep
    Rleep
    Community Member
    Options

    Will give it a try.

  • Let us know how it goes, @Rleep! :chuffed:

This discussion has been closed.