I have a license and I need help w autofill in 6.8.8 Help?

I am using MacOS Catalina with 1Password 6.8.8. I cannot autofill any login for a while now.
Please help me figure it out. I have a license and thought I upgraded to 1P 7 but don't see it.
What do I need to to? [personal information removed; this is a public forum]


1Password Version: 6.8.8
Extension Version: Not Provided
OS Version: OS Catalina
Sync Type: iCloud

Comments

  • Could not find extension version

  • BenBen AWS Team

    Team Member

    Hi @aust5698_bellsouth

    Welcome to the 1Password Support Forum. We'd be happy to help. Which web browser are you using? Please let me know.

    Ben

    P.S. Because this is a public forum, I've removed your personal information from your post to protect your privacy.

  • Could not find extension version
    I am using Safari

  • BenBen AWS Team

    Team Member

    @aust5698_bellsouth

    1Password 6 does not work with modern versions of Safari. You can read more about that situation here:

    1Password 6 in Safari

    The options would be:

    • Upgrade to 1Password 7, which is compatible with Safari
    • Use a web browser other than Safari (e.g. Chrome or Firefox)

    If you need help with either of those options please let us know. Thanks!

    Ben

  • I did upgrade to 1P 7 but can't remember why I had to delete it. Something did not work with Mac OSCatalina. What are the differences?

  • ag_tommyag_tommy

    Team Member

    @aust5698_bellsouth

    This help topic will be able to show you the changes in 1Password 7. https://support.1password.com/explore/whats-new-mac/

  • Is there a monthly fee for PW7?

  • BenBen AWS Team

    Team Member

    There is a subscription fee for 1Password membership. Membership includes access to all of the latest 1Password apps, including 1Password 7. It is the way forward with 1Password. You can learn more about upgrading to membership here:

    I hope that helps. Should you have any other questions or concerns, please feel free to ask.

    Ben

  • I already downloaded it over a year ago but did not install. What is the monthly fee?

  • BenBen AWS Team

    Team Member

    @aust5698_bellsouth

    Both of the guides I linked would still be relevant. :) There are a couple of options in terms of plans and pricing. You can view them here:

    Pricing & free trial

    The prices listed are the monthly rate when paying annually. Monthly invoicing is available but is a more expensive option ($1 USD / mo more). The big question would be if you'd be interested in 1Password Families to share with your family, or of an individual membership would be more appropriate.

    Ben

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