ios picking out of date login credentials

Occasionally, ios will pick an out of date login credential. In the attached image, the suggested username (redacted) is the old username that has been overwritten (for a few weeks) by a new username. it seems random as to whether it shows the current username, or the old one.

I only have one login within 1P for this site.

I am using an ipad Air 2 with the latest versions of 1P and ios.


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided


  • BenBen AWS Team

    Team Member

    Hi @MortalWombatUK

    There isn't a screenshot attached, but if this is happening with the iOS autofill feature you may need to refresh the autofill cache. To do so please open 1Password > Settings > Password AutoFill. For a brief moment a banner will appear across the top of the screen that says "AutoFill Passwords Updating..." When that banner disappears the cache has been refreshed.

    Please let me know how that turns out.


  • Hi Ben,

    Sorry, forgot to add attachment! Sounds like you have understood the issue, I have refreshed the cache on my iOS devices and will let you know if the issue persists. May thanks for the prompt response!

  • ag_anaag_ana

    Team Member

    On behalf of Ben, you are welcome @MortalWombatUK! Please let us know what you find out :)

Leave a Comment

BoldItalicStrikethroughOrdered listUnordered list
Align leftAlign centerAlign rightToggle HTML viewToggle full pageToggle lights
Drop image/file