documents not showing in categories list

rogerK
rogerK
Community Member
in Mac

Hi I have 1password 7.5 on a mac with os 10.15.4. I want to store documents as described on the web, but documents does not appear either on the file -> new item list nor on the side bar and drag and drop doesn't work. Can you advise please?

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:documents not show as a category in 1password 7 on mac

Comments

  • ag_ana
    ag_ana
    1Password Alumni

    Hi @rogerK! Welcome to the forum!

    If you don't see Document as an option in the New File menu, it means that you are not using a 1Password account (which is paid with a subscription). Document items are only available if you are a 1Password subscriber: from what you wrote, it sounds like you might be using a standalone license instead, which only supports documents in the form of attachments.

  • rogerK
    rogerK
    Community Member

    yes thanks thats true.

  • ag_ana
    ag_ana
    1Password Alumni

    @rogerK, you are very welcome!

    If you have any other questions, please feel free to reach out anytime.

    Have a wonderful day :)

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