To protect your privacy: email us with billing or account questions instead of posting here.

Upgrade from Individual Plan to Family

Options
skeedunt
skeedunt
Community Member
in Memberships

Hi, I purchased the individual plan a while ago - through the apple store, and I pay annually. I would like to upgrade to the family plan, but I see no options to do so. I would rather not have to close my individual account and create a new one - is this possible?

1Password Version: 1Password 7 Version 7.5 (70500002) Mac App Store
Extension Version: Not Provided
OS Version: OSX 10.14.6
Sync Type: Not Provided

Comments

  • ag_tommy
    ag_tommy
    edited May 2020
    Options

    @skeedunt

    Please reach out to our billing team using support@1password.com and they will be able to guide you through the process. We don't answer account-specific questions in the forum for your privacy.

  • skeedunt
    skeedunt
    Community Member
    Options

    Thanks - appreciate the quick response.

  • ag_ana
    ag_ana
    1Password Alumni
    Options

    On behalf of ag_tommy, you are welcome!

    If you have any other questions, please feel free to reach out anytime.

    Have a wonderful day :)

This discussion has been closed.