I cannot find the entry "Redeem your free 1Password Families membership" in my Business Profile

Our business account is in the EU. Is there no offer for a free family account there?


1Password Version: Not Provided
Extension Version: Not Provided
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Sync Type: Not Provided
Referrer: forum-search:I cannot find the entry "Redeem your free 1Password Families membership" in my Business Profile

Comments

  • BenBen AWS Team

    Team Member

    Hi @mj70

    We'll be happy to help get you pointed in the right direction on that. So we can confirm the options on your account can you please send us an email to [email protected] from the email address associated with your 1Password Business membership? You don't have to repeat yourself: you can include a link to this thread (https://discussions.agilebits.com/discussion/113696/ ) in the email. Once you email in you'll get an automated reply from BitBot with a support ID. Please post that ID here so we can follow up quickly.

    Thank you!

    Ben

  • mj70mj70
    edited May 26

    Thank you, @Ben.
    I have sent a mail to [email protected] and am waiting for a reply.

  • mj70mj70

    Hi @Ben
    The support ID is [#QIH-76763-358]

  • BenBen AWS Team

    Team Member

    Perfect, thanks @mj70. I've asked one of my colleagues who works with our EU customers to take a look at this for you ASAP.

    Ben

    ref: QIH-76763-358

  • mj70mj70

    Thank you, @Ben

  • BenBen AWS Team

    Team Member

    You're very welcome. :+1:

    Ben

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