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How do I change the name of my account?

anthonyblue
anthonyblue
Community Member

i tried to change the name of my individual account by deleting the software and re-downloading. when i try to set up a new account, it says that email is already taken.


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Referrer: forum-search:How do I change the name of my account?

Comments

  • Hi @anthonyblue

    I'd be happy to help with that. To set up a new account using the same email address you'd need to delete the old account – not just the software. Deleting the software doesn't delete the account. If you know the credentials for the existing account you can sign in at https://my.1password.com/ and delete it from there. If you do not have the credentials, https://my.1password.com/support can help.

    I hope thatI hope that helps. Should you have any other questions or concerns, please feel free to ask.

    Ben

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