Converting from Individual to Family

I signed up for 1Password via the app on my iPhone. I paid $8.99 for 6 months and I believe it will be $3.99 for every month after. Being new to the password manager world I didn't realize I should have signed up through the 1Password website for the family account.

Is there any easy way to convert my account? Or are there any steps I should take to get myself on the family account?

Thanks in advance for the help!

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided


  • ag_anaag_ana

    Team Member

    Hi @miriamandrea! Welcome to the forum!

    We will be happy to help you with this. To avoid sharing your account information here, can you send us an email to [email protected] from your account's registered email address so we can continue the conversation there?

    After you have sent the email, please feel free to post the ticket number you received so we can locate your message and connect it with this forum discussion.

    Looking forward to your message!

  • Thank you for your quick response and guidance! Here is the ticket number: #DYH-87325-746

  • ag_anaag_ana

    Team Member

    @miriamandrea, you are very welcome!

    We have received your email and we will get back to you over there as soon as possible.

    Thank you for your patience!

    ref: DYH-87325-746

  • Sounds great! I will wait for someone to get in touch!

  • BenBen AWS Team

    Team Member



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