My Id is - kammili1 Saying - Ask your admin to recover account

My Id is - kammili1 Saying - Ask your admin to recover account. Can you recover my account?


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Referrer: forum-search:My Id is - kammili1 Saying - Ask your admin to recover account

Comments

  • ag_anaag_ana

    Team Member

    Hi @kammili1! Welcome to the forum!

    We cannot recover anyone's account, but your account admin can do it for you. You can send them this guide, in case they need to see what the procedure looks like:

    Recover accounts for family or team members

  • Thank you !
    How to find my account admin? Thank you!

  • ag_anaag_ana

    Team Member

    @kammili1:

    When you received the invitation to join your 1Password account for the first time, the email came from your admin, so you can see this information in that first email message ;)

  • Looks I did not signed in after I got that email. I do not have that mail now. I have my email id but do not remember secret key and master password. I do not know how to reset, thank you!

  • BenBen AWS Team

    Team Member

    @kammili1

    We're unable to discuss any specific account information in this public forum, but if you could please email us from the email address associated with your membership we'd be happy to investigate further. Please email us at [email protected] and include a link to this thread: https://discussions.agilebits.com/discussion/113964/my-id-is-kammili1-saying-ask-your-admin-to-recover-account#latest
    When you email in you'll get an automated reply from BitBot with a support ID. Please post that ID here so we can follow up. Thanks!

    Ben

  • Thank you Ben!
    This is the support Id : [#DLH-64844-332]
    Thank you

  • BenBen AWS Team

    Team Member

    Perfect. Thank you. I'll make sure the appropriate folks on our side see this info and get back to you. :)

    Ben

    ref: DLH-64844-332

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