1Password X Firefox dont lock

1Password for Windows locks correctly when the computer locks due to inactivity or manually.

However, 1Password X in Firefox does not lock with the system.
It is normal?. In settings it is activated: automatically block, block if it is inactive for 30 minutes and block when the device is suspended.


1Password Version: 7.4.767
Extension Version: 1.19.2
OS Version: Windows 10 Pro 64bits
Sync Type: Not Provided

Comments

  • YaronYaron

    Team Member

    Hey @jovigom ,

    You can test if it works or not by adjusting the auto-lock timer to 2-3 minutes and not touch the computer for that duration, see if it locks.
    You can also get the computer to sleep, then wake it up and see if 1Password X locks up.

    In case 1Password did not lock up, I'd recommend testing this in a new user profile in Firefox, as it may be a 3rd party extension issue that interrupts 1Password's auto-lock timer/settings: https://support.mozilla.org/en-US/kb/profile-manager-create-remove-switch-firefox-profiles
    Once you create a new user profile in Firefox, install only 1Password X in it and test again.

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