2FA Pop Up on IOS App

Zaka_7Zaka_7

Hi All,

I was going to reply to my previous topic on this but it seems to be closed, so for reference here it is.

https://discussions.agilebits.com/discussion/107052/2fa-authentication-pop-up#latest

This issue is still happening? any idea on a fix?


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • ag_anaag_ana

    Team Member
    edited June 26

    Hi @Zaka_7!

    Can you please try the following and see if it helps? Go to 1Password.com and reach your list of Authorized Devices. Find your device that is showing this behavior from the list there and select Require Authentication Code.

    That will force you to re-enter the MFA code into the main app and should hopefully resolve this behavior that you are seeing. Make sure you have your 2FA code handy before trying this, and let us know how it goes!

    dev/apple/issues#3990

  • You're a hero @ag_ana that worked a treat! Thank you!

  • Matthew_1PMatthew_1P

    Team Member

    On behalf of Ana, you're very welcome @Zaka_7! If there's anything else we can do, just give us a shout.

    I hope you're having a great weekend :chuffed:

  • Thanks @Matthew_1P have a great weekend also :)

  • ag_anaag_ana

    Team Member

    :+1::)

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