Upgraded to 1Password7 but need to uninstall & delete 1Password6 without harming data. OS 10.15.5

Right now both versions appear to running, and all my data is duplicated. I want to eliminate duplicates but not lose data. It works, but not very well. MacBookPro. MacOS 10.15.5

Please instruct.


1Password Version: 7.5 and 6.8.9
Extension Version: Not Provided
OS Version: 10.15.5
Sync Type: Not Provided
Referrer: forum-search:Upgraded to 1Password7 but need to uninstall & delete 1Password6 without harming data. OS 10.15.5

Comments

  • ag_anaag_ana

    Team Member

    Hi @randallmarkt! Welcome to the forum!

    Where do you see the duplicates? In 1Password 6 or in 1Password 7?

  • Duplicates only seen in 7.

  • ag_anaag_ana

    Team Member

    @randallmarkt:

    Thank you for the confirmation. Are the duplicates inside a single vault, or do you have duplicates because you have multiple vaults inside 1Password 7, each with the same contents?

  • There seems to be two vaults in 7 with the same contents. Why, I don't know. I never tried to make another vault.

  • ag_anaag_ana

    Team Member

    @randallmarkt:

    Is the name of one of the vaults Primary perhaps? If it is, this is probably a leftover from before the upgrade.

  • Yes, one is called Primary and is shown as "on iCloud". What do I do?

  • ag_tommyag_tommy

    Team Member
    edited June 27

    @randallmarkt

    Are you able to login to your account via a web browser using https://my.1password.com ? If so, grab a new copy of your Emergency Kit, if you have not already done so.

    https://support.1password.com/emergency-kit/

    On your Mac:

    Open 1Password > Preferences > Advanced, uncheck ... Local Vaults ◻ Allow creation of vaults outside of 1Password Accounts.

  • Tommy, thank you. I got my Emergency Kit, and I followed your instruction to get rid of the Primary Vault. It worked. Now how do I uninstall 1Password6?

  • Oops! I just logged into 1Password7 on my iPhone, and the Primary Vault is still there. What to do?

  • ag_anaag_ana

    Team Member

    @randallmarkt:

    Now how do I uninstall 1Password6?

    Just drag the application to the Trash.

    Oops! I just logged into 1Password7 on my iPhone, and the Primary Vault is still there. What to do?

    You can remove it from there too. To remove your old Primary vault, tap Settings > Vaults > Primary. Then tap Delete Vault.

  • Ana, you're wonderful. It worked! Thanks.

  • ag_anaag_ana

    Team Member

    You are welcome @randallmarkt! If you have any other questions, please feel free to reach out anytime.

    Have a wonderful day :)

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