Switch from website subscription to Apple App Store subscription

I currently pay for 1Password Individual through your website. However, I wish to pay for and manage the subscription through my Apple ID/Apple App Store. Can I make this change and how? Do I need to unsubscribe from your site and then when my account annual subscription ends and my account becomes frozen, can I then subscribe to individual annual subscription through the 1Password App via the Apple App Store? Is there a better/easier away to avoid the account from being frozen?

Comments

  • BenBen AWS Team

    Team Member

    Hey @alwducky79

    I'm not too familiar with this particular scenario to be honest, but I'd be happy to get you in touch with the folks who can (our billing team). To reach them please use this form:

    https://support.1password.com/contact/

    And select 'I have a question about billing' > 'I have a different billing question'. For the description of the issue you can paste in a link to this thread, so that you don't have to repeat yourself: https://discussions.agilebits.com/discussion/114357/switch-from-website-subscription-to-apple-app-store-subscription#latest

    Our billing folks would be able to give you whatever instructions are appropriate, if this is indeed feasible. I hope that helps. Should you have any other questions or concerns, please feel free to ask.

    Ben

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