Can't Set Unlock Shortcut

JWadle47
JWadle47
Community Member
in 1Password in the Browser

When I try to set a shortcut to unlock 1Password X (i.e. Activate the extension), I can enter the key (e.g. Ctrl-Shift-Z), but the browser choice "In Chrome" is greyed out. This is a new problem since it worked for me earlier.

1Password Version: 7.4.767
Extension Version: 1.20.0
OS Version: 19041
Sync Type: 1Password

Comments

  • ag_ana
    ag_ana
    1Password Alumni

    Hi @JWadle47!

    Can you please clarify what you mean by "the browser choice "In Chrome" is greyed out"? Please feel free to post a screenshot if you think it would be easier.

  • JWadle47
    JWadle47
    Community Member

    Here's the Extensions page in Chrome that should allow changing the shortcuts for unlock/lock 1Password X. As you can see, the "In Browser" selection is greyed out making it impossible to change the shortcut for Activate.

  • ag_ana
    ag_ana
    1Password Alumni

    @JWadle47:

    Thank you for the screenshot! The field with the current keyboard shortcut does not seem greyed out though. What happens if you click on the little "x" button? Does Chrome allow you to erase the current shortcut and choose a new one?

This discussion has been closed.