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Delete old account

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JimR013
JimR013
Community Member

I opened a new Family Account and Moved my data from my old Personal Account (which expires in a week)
to my New Account
how do i get rid of my old Account since both my old and new Vaults are showing up in my New Account
Thanks for any help


1Password Version: 7.5
Extension Version: Mac
OS Version: 10.13.6
Sync Type: 1password

Comments

  • ag_ana
    ag_ana
    1Password Alumni
    Options

    Hi @JimR013!

    how do i get rid of my old Account since both my old and new Vaults are showing up in my New Account

    You can open 1Password Preferences > Accounts tab, and remove your old account from the list there ;)

  • JimR013
    JimR013
    Community Member
    Options

    Ok I did that but it didn’t give me the option to delete it gave me the option to sign out which I did and it removed that account from from macOS but tit is still on my iOS devices

  • Ben
    Options

    @JimR013

    If you would like to delete the previous account entirely, you can do so using these instructions:

    How to delete your 1Password account

    Please make sure to pay extra careful attention to which account you sign into when doing this, so that you don't inadvertantly delete the new membership.

    Ben

This discussion has been closed.