1Password detected a high number of disconnections from the browser extension to the main applicatio

timfee
timfee
Community Member
in 1Password in the Browser

Hi there,

My Chrome extension stopped working, and in the background view, I get errors and warnings like the below.

Tried to uninstall reinstall the extension, and to no avail.

Any thoughts?

global.min.js:92 Uncaught TypeError: a.reauthorize is not a function
at global.min.js:92

[CHROME:NM] Port <[object Object]> disconnected: Native host has exited.
global.min.js:105 [AGENT] Connection [object NativeMessagingConnection] disconnected.
connectionDidDisconnect.jc @ global.min.js:105

global.min.js:256 1Password detected a high number of disconnections from the browser extension to the main application between Fri Jul 10 2020 09:25:43 GMT-0700 (Pacific Daylight Time) and Fri Jul 10 2020 09:27:43 GMT-0700 (Pacific Daylight Time)
a @ global.min.js:256

global.min.js:105 [AGENT] Connection [object NativeMessagingConnection] disconnected.

global.min.js:88 Finished loading auth configuration. Processing callbacks.
global.min.js:256 [CHROME:NM] Port <[object Object]> disconnected: Native host has exited.
global.min.js:105 [AGENT] Connection [object NativeMessagingConnection] disconnected.
connectionDidDisconnect.jc @ global.min.js:105

1Password Version: 70500002 (MAS)
Extension Version: 4.7.5.90
OS Version: macOS 10.15.5 (19F101)
Sync Type: 1P.com
Referrer: forum-search:High number of disconnections error

Comments

  • timfee
    timfee
    Community Member

    Some console details:
    default 09:31:50.997731-0700 1PasswordNativeMessageHost Adding presenter 692BAFC3-A434-4BA2-B337-4AE94963C35D for URL:
    default 09:31:51.000482-0700 distnoted register name: com.agilebits.1password7.QuitNativeMessageHostApp object: kCFNotificationAnyObject token: f4244 pid: 31471
    default 09:31:51.013732-0700 1Password Extension Helper Bundle passed static code validation: file:///Applications/1Password%207.app/Contents/Library/LoginItems/1Password%20Extension%20Helper.app/Contents/MacOS/1PasswordNativeMessageHost
    default 09:31:51.026340-0700 1PasswordNativeMessageHost 70600006 [EXT_NMH:(Secondary Thread 0x7ffcb7c0f810):OPNMXPCConnection.swift] E connect() | Version mismatch
    default 09:31:51.799109-0700 secinitd 1PasswordNativeMessageHost[31472]: root path for bundle "" of main executable ""

  • Ben
    Ben

    Hi @timfee

    I'm sorry to hear of the trouble. Do you have other non-1Password extensions in your web browser? If so, as a troubleshooting step, please try disabling all of them except 1Password. Does the problem continue?

    Ben

  • mikeOoO
    mikeOoO
    Community Member
    edited March 2021

    Hi @Ben, I also have the same problem.
    I had used 1password min in chrome and
    1Password Version 6.8.9 (689000) Mac App Store.
    It worked normally.

    But I want to switch my browser from chrome to brave, I also installed the 1 password plugin in brave. it didn't work.
    here is the log: (It seems to try to connect again and again)

    global.min.js:256 1Password detected a high number of disconnections from the browser extension to the main application between Mon Mar 01 2021 21:17:03 GMT+0800 (China Standard Time) and Mon Mar 01 2021 21:17:10 GMT+0800 (China Standard Time)
a @ global.min.js:256
global.min.js:105 [AGENT] Connection [object NativeMessagingConnection] disconnected.
connectionDidDisconnect.jc @ global.min.js:105
(anonymous) @ global.min.js:89
(anonymous) @ global.min.js:91

    I also tried to disable non-1Password extensions in brave and the 1Passowrd extension in Chrome. It still doesn't work :(

  • Nhat_Nguyen
    Nhat_Nguyen

    Hello @mikeOoO,

    To assist you better, could you please follow the step here and send me a diagnostics report from your Mac to our support page: https://support.1password.com/contact-us/? I will get back to you as soon as possible.

This discussion has been closed.