1Password X sync with Windows app slow

Hello,
I have been using 1Password x and the windows app for a while now. I see that when i update or create a new item in 1Password X it doesnt sync with the Desktop app, or very slow syncing. Is this something that is supposed to happen?


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • ag_yaronag_yaron

    Team Member

    Hey @MarkDeKraker ,

    If you're leaving the desktop app open on the vault's view and waiting for the item to show up, depending on your network's setup, it might take a while. You can force-sync by switching to a different vault and switching back (which will reload the view and force a sync with our servers), or you can lock the app and unlock it to force-sync as well.

    If the new login entry does not show up in the desktop app even after locking and unlocking, there might be a network issue or a syncing issue, which needs to be investigated, but let's test the above force-syncing method first.

  • edited July 23

    Hello @ag_yaron ,
    This indeed fixed the issue i was having. Thanks for replying :)

  • ag_anaag_ana

    Team Member

    On behalf of ag_yaron, you are welcome @MarkDeKraker!

    If you have any other questions, please feel free to reach out anytime.

    Have a wonderful day :)

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