Eschew TOTP (authenticator app) in favor of hardware key

mallyvaimallyvai
edited July 26 in Windows

I recently setup 2FA on 1password. I setup my hardware key, but 1P still asks for the TOTP (Google Authenticator) before it asks for the hardware key. Is there any way to not need the TOTP, and only use the hardware key? The 1P 2FA UI just says, "Replace" next to the Authenticator app instead of "Remove".

Best,
V


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:Eschew TOTP (Authenticator App) in favor of hardware key

Comments

  • ag_anaag_ana

    Team Member

    Hi @mallyvai! Welcome to the forum!

    It is currently not possible to completely remove TOTP from your account, because not every 1Password client supports hardware keys yet. Until they do, we need to keep the option to use TOTP to avoid being locked out on those platforms.

    When you try to login to your account and are prompted for your OTP, can you choose your hardware key instead and force it to use that method? I wonder if then, the next time you login, it will default to asking you your security key since that's the method you used the last time.

Leave a Comment

BoldItalicStrikethroughOrdered listUnordered list
Emoji
Image
Align leftAlign centerAlign rightToggle HTML viewToggle full pageToggle lights
Drop image/file