Username got changed in 1Password during password change

hsaferhsafer
edited September 6 in 1Password X

Hi,

I went to login to a bank account just now (https://login.bankhapoalim.co.il/) and the 1Password Chrome extension entered the username "dummypass". This kind of surprised me. I looked in the desktop app, and it also showed this username. I managed to find my real username and get into my bank account ok, but I am puzzled about how this change happened. I changed my password yesterday because the old password was about to expire; I am guessing that the username got changed in 1Password during the password change.

Any ideas about what's going on and how to avoid this kind of problem in the future?

Thanks,
Hershel


1Password Version: 7.6
Extension Version: 1Password X 1.22.1 in Chrome 85.0.4183.83
OS Version: macOS 10.15.6
Sync Type: 1Password account

Comments

  • ag_anaag_ana

    Team Member

    Hi @hsafer!

    I would love to test this, but without an account with that bank it might be a bit difficult. I agree with you that it sounds like something went wrong during the password change procedure. I wonder if you would be willing to test this again, and see if you manage to reproduce the issue?

  • Hi @ag_ana,

    Ok, I change my password proactively. Last time it asked me after logging in because the old password was about to expire. This time, everything looks fine in 1Password after the change. Thanks,

    Hershel

  • ag_yaronag_yaron

    Team Member

    Hey @hsafer ,
    Thanks for reporting this.

    I have an account there so I'll try to notice it the next time it asks me to change my password. Sounds like they have an invisible username field in that page that 1Password picks up, but I'll have to investigate it live when it happens.

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