i have a 1password account, today i find that my pc data is not updating to what is shown in website

i have 1password account for couple of years, recently i found that certain new logins entered in my Iphone 1password are not getting updated when i open 1password on pc. I checked on 1password web those logins were visible there but on my pc they are not coming. Is there a way to manually sync the data


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:1password data on pc not updating

Comments

  • ag_anaag_ana

    Team Member

    Hi @anurag!

    Locking and unlocking the 1Password app forces a sync to take place. But if you don't see your new items in 1Password for Windows even after doing this, then perhaps this is not a sync issue, but a configuration issue in the 1Password for Windows app.

    If you open your list of vaults in the Windows app, do you perhaps see a vault called Primary there?

  • resolved by closing and again opening the vault, configuration was ok

  • ag_anaag_ana

    Team Member

    That's great to hear @anurag, thank you for the update :+1:

    If you have any other questions, please feel free to reach out anytime.

    Have a wonderful day :)

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