1Password 7 extension does not work on Firefox browser

mat200
mat200
Community Member
edited September 2020 in 1Password 7 for Windows

I am using 1Password version 7.6.780 the browser extension does not work on Firefox version 80.0.1, I am using 1Password extension version 4.7.9.50.
Is anyone having the same issue with the 1Password browser extension on Firefox?


1Password Version: 7.6.780
Extension Version: 4.7.9.50
OS Version: Windows 10 1607
Sync Type: local pc

Comments

  • mat200
    mat200
    Community Member

    Searched through this forum and found out similar issue and the solution from the support member solved it:

    1) Close all browsers and quit 1Password 7 for Windows completely.

    2) Open Run dialog (Win key + R), enter the following string there: 1Password.exe setup

    3) Press Enter. 1Password 7 for Windows should be launched.

  • Greg
    Greg
    1Password Alumni

    Hi @mat200,

    Thank you for the update! :) I am glad to hear that it worked.

    Let me know if you have other questions, we are always ready to help.

    Cheers,
    Greg

This discussion has been closed.