I updated the keyphrase in the 1password desktop app, and it works. But my browser add-ons still take the old one. WIndows 7, FF24 and Chrome.
I can confirm this issue (Windows 7, FF24). It seems like a pretty big deal, because it makes the "change masterpassword" option appear completly useless.
Hi @4midori and @ZackBum,
I'm sorry to hear that you're having trouble with the extension right now. The first thing I'd like you to confirm is that you are not using any special characters in your Master Password. You should only be using ASCII characters.
If that is not the case, we'll need to reinstall the browser extensions.
To reinstall the Chrome extension, please follow these steps:
To reinstall the Firefox extension, please follow these steps:
Please let me know if you are still experiencing difficulties once the fresh extensions are installed
No special chars, but reinstalling both extension seems to do the trick.Thx.
I'm glad to hear that reinstalling the extensions kicked things into gear. If you have any further questions, we'd be happy to help!