Chrome Extension not working on Mac for months now - despite MANY reinstalls and fine-tooth-combing

TruthFactHonour
TruthFactHonour
Community Member

Chrome Extension not working on Mac for months now - despite MANY reinstalls and fine-tooth-combing all channels...

I can definitely confirm I am at the latest Chrome extension off your website,

and as confirmed today (again) by

https://agilebits.com/extensions/mac/chrome_success.html

and

https://agilebits.com/extensions/mac/index.html

and

Drag and drop into Google Chrome extensions Window (also does not work)

and

It does not connect - just times out... non-stop

and

Safari works just fine all along, contrastively...

PS. I've reported this over the months, and I've never heard back from you...AgileBits
Thank you

Comments

  • TruthFactHonour
    TruthFactHonour
    Community Member

    Update:

    When I say "Drag and drop into Google Chrome extensions Window (also does not work)"

    I mean, the chrome extensions install DOES work, the AgileBits 1Password extension does not (times out when attempting sign-in)

  • Megan
    Megan
    1Password Alumni

    Hi @TruthFactHonour,

    Thanks so much for providing such a detailed outline of the steps you've tried. I'm so sorry to hear that you've been dealing with this for awhile now.

    Have you tried downloading the extension directly from the Chrome web store?

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