Empty Trash Problem
all trash items empty except one
right mouse on that item and no delete/edit/duplicate options available
how do I delete it?
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OS X 10.6.8 - 1Password 3.8.21
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when I quit 1Password and then restart, that item reappears back in the vault as a login.
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next time I try to delete the item, there is a message: NSInvalidArgumentException. Exception: -[AGTombstone _removeObject:]: unrecognized selector sent to instance 0x1018f8b30
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Hi @crusty_wonder,
That is a strange error! I've conferred with some of our tech gurus and we have a few things we'd like you to try here to get things working properly.
First of all, please try clearing the cache: Help->Troubleshooting->Clear Cache. This should properly delete the item.
If that doesn't get things sorted out, we'll have to try something a bit more complicated:
- Get the UUID of the item by using the keyboard shortcut Command+Shift+C while selecting the item in the list view
- Paste this in a text editor so you can review it
- Now, open a Finder window to your 1Password.agilekeychain file (the default location for the keychain will depend on if you are currently using Dropbox to sync: /Dropbox/1Password/1Password.agilekeychain, or if you're not syncing, look here: ~/Library/Application Support/1Password)
- Right-click and select 'Show Package Contents'
- Inside the 1Password.agilekeychain package, go to Data > Default
- Locate the item that won't delete (using the UUID)
- Move the item out of the data folder (store it on your desktop for now)
- Move the contents.js file (in the same folder) to your desktop as well.
- Restart 1Password
- Rebuild the database: Help > Troubleshooting > Rebuild data file
I know this sounds a bit tricky, so if you run into any snags, please let me know and I'd be happy to walk you through it! :)
Please do let us know which one of the solutions actually get things back to normal.
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