Item(s) not syncing from OS X to iOS

kananga
kananga
Community Member

I noticed one item in a particular folder was not syncing with my iPhone. I then duplicated that item, and the duplicate did show up on the iPhone. This is great, but how can I easily ascertain whether there are other items that are not syncing? What's my best course of action here?

Comments

  • sjk
    sjk
    1Password Alumni

    Hi @kananga,

    I'm sorry you're having some trouble with syncing between your Mac and iPhone. Which versions of 1Password are you running on them and which type of syncing is configured? Was it an entire folder that didn't sync to your iPhone or some item(s) in that folder? And has that remained unsynced even after the duplicate successfully synced?

    Comparing All Items counts, and individual category item counts, on different systems/devices can help determine whether entire items are being synced or not. To make that easier I leave View > Show Items Counts enabled in 1Password 4 on my Macs.

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