Firefox extension will not create new login

Whenever I press the "plus" symbol at the top right corner of the extension to create a new login nothing happens. Everything else seems to work but that button is non-functional. Has anyone else experienced this issue and/or figured out how to solve it?


  • MeganMegan

    Team Member

    Hi @pdmbap,

    I'm so sorry to hear that you're having trouble with 1Password right now! Could you please provide the version number of your operating system, and of Firefox? I'm also curious if this issue is consistent with all websites, or if there is only a site or two that is causing trouble for you. If there are specific sites, please feel free to send along some URLs so that we can do better testing here. :)

    Once we know a bit more about the situation, we should be able to advise you better!

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