Attachment not Displayed [Resolved: Re-Attach]

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ronen
ronen
Community Member
edited July 2014 in iOS

An attachment from the1P OS X version doesn't show in my 1P iOS version .
Any help will be appreciated .

On the left : OS X
Middle & Right : iOS
imageimageimage

Comments

  • Megan
    Megan
    1Password Alumni
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    Hi @ronen,

    I'm sorry to hear you're having trouble here. Are you still able to view the attachment on your Mac? The simplest way to get this sorted out is to re-add the attachment. You can duplicate the entry so that all details except the attachments (and password history) are re-created in a fresh entry, and then add the attachments again.

    I hope this helps!

  • ronen
    ronen
    Community Member
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    Hi Megan.
    Thanks for your reply .
    I can see the attachment in my OS X ,
    It seems that I can't Copy the file and paste it again to my Desktop.
    Meaning : after adding it I can only delete and not Change name or Copy.

  • Megan
    Megan
    1Password Alumni
    Options

    Hi @ronen,

    Try dragging the attachment to your desktop and then editing it, does that work?

  • ronen
    ronen
    Community Member
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    YES

  • ronen
    ronen
    Community Member
    edited July 2014
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    You can close this discussion but please note an edit Att option in future 1P ver update ...

  • Megan
    Megan
    1Password Alumni
    Options

    Hi @ronen,

    I'm glad to hear that worked for you! Since this issue is nicely sorted out now, I'll close this thread, but if you have any further questions or concerns, please don't hesitate to open a new thread, or email us directly at support@agilebits.com - we're here for you. :)

This discussion has been closed.