Not Working Correctly on American Express Website

initiator
initiator
Community Member

User ID will no longer auto fill on Amex Website (https://www.americanexpress.com/). Only the password portion works. Has worked in the past.

Comments

  • AllanC10
    AllanC10
    Community Member

    Didn't work at AMEX a couple of times, then began working and now fills both fields in quickly. (?)

  • Stephen_C
    Stephen_C
    Community Member

    One of the suggested solutions where a login stops working is to re-create and save the login manually. That page includes the following:

    Saving a new Login like this can be useful for Logins that are either problematic to begin with or were once working but have since stopped. It allows 1Password to refresh everything it “knows” about the page. Login pages can change as websites are updated, and this can be a very helpful tip in those cases.

    That's why the procedure is worth trying in cases where logins just seem to stop working.

    Stephen

  • initiator
    initiator
    Community Member

    @Stephen_C‌ thanks for the tip. Worked like a charm.

  • Jasper
    edited August 2014

    I'm glad to hear Stephen's suggestion worked for you. :)

    Please let us know if you have any other questions. We're always happy to help!

This discussion has been closed.