Auto lock unreliable

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Bill_W
Bill_W
Community Member

G'day.

I have installed the release version (and paid) on my phone the other day. I have seen an issue where the app doesn't automatically lock. I have come back to the phone after a few hours and found it is unlocked. It doesn't occur every time. I use cell data sync and suspect it could be occurring as a result of weak / no signal (inside a building). Other issues I had seen on the beta appear to have been resolved (https://discussions.agilebits.com/discussion/26050/ver-4-0-2b1-folder-view-issue#latest).

cheers

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  • saad
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    Hi @Bill_W‌. Thank you for reporting this, we would love to look into this further. Could you send us a diagnostic report from your Android device? It will really help us get a better understanding of your Android environment and device settings. Please follow these instructions to create the report and we will take a look into it.

    Also, thank you for letting us know the 4.1 update has resolved the issue you were experiencing before with the PIN code earlier.

  • Bill_W
    Bill_W
    Community Member
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    Report sent just now. Do you need more than one?

    Cheers.

  • saad
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    A single diagnostic report should be fine. Please do include a link to this thread in your email, along with your forum handle so that we can "connect the dots" when we see your Diagnostics Report in our inbox.

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