upgrade from 3.8.21 to 3.8.22 will not complete

I get an error message when I attempt to do this upgrade. I have a family plan. On my computer, I have upgraded to 5.0.2, on my wife's computer, the version is 3.8.21. which I would like to upgrade.

Comments

  • Megan
    Megan
    1Password Alumni

    Hi @trivalley‌,

    I just want to confirm here: are you attempting to upgrade your wife's computer to version 3.8.22, or version 5?

    To upgrade from 3.8.21 to 3.8.22, please try this:

    • Quit 1Password
    • Download a fresh copy of 1Password 3 from our downloads page - just scroll to the bottom to find the 'Legacy' versions
    • Drag this new version to the /Applications folder and replace the copy that is currently there.

    To upgrade from 1Password 3 to 1Password 5, please follow this guide: Upgrading from 1Password 3 to 1Password 5.

    If you have any further questions, please let us know - we're here for you!

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