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Custom icons syncing

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abatista
abatista
Community Member
in 1Password 4 for Windows

i use iPhone 6 with 1pw 5 and a PC with 1pw 4. Sync over wifi.

The syncing transfers all data correctly, except NO custom icons, NO attachments. Also in IOS not all rich icons are displayed that I see on the PC.

Not sure these problems are related. But it is really a pity that whilst 1pw looks great on the PC, in IOS I see all these grey placeholders for the icons. Can somebody please help? Thanks

Comments

  • MrRooni
    MrRooni
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    Good morning @abatista‌ and thanks for taking the time to write in. We currently do not have full support for syncing attachments between 1Password for iOS and Windows. However, custom icons should be working fine. Can you try creating a new login with a custom icon on Windows and tell me if it shows up properly on iOS?

  • abatista
    abatista
    Community Member
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    thanks MrRooni. I actually changed my sync to dropbox and all attachments and custom icons are now transferred correctly.

  • DBrown
    DBrown
    1Password Alumni
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    That’s great news, @abatista—thanks for letting us know!

This discussion has been closed.