I just bought the App store version of 1Password for my Mac, and am having all kinds of issue. First off, let me start out by saying that some of the issues I am experiencing are huge factors in the reason why I have been so hesitant to purchase a password manager before. iCloud Keychain works fabulously for almost all of the logins I need, and it's included with all of my Apple products for free. However, it experiences the same issues that the other password managers seem to have with certain types of websites, and I have been unable to find suitable answers to fix those issues with iCould Keychain. I have been unable to justify purchasing a product that has the same limitations with certain websites as iCloud Keychain, and costs money. However, I have been reading some of your tech support forums, and I decided that you are at least trying to find answers to some of these challenges, so I jumped off the cliff and spent the $35 for the app. So far, my issues are many and frustrating:
First of all, I have numerous cards that are backed by, and whose login sites are managed by Citibank. Some of them are bank cards, and others (most) are affinity cards from retailers. This causes one of my biggest frustrations, because of the way Citi handles the sites. I know that their practices are not Agile Bits' fault, but I am hoping that you have some suggestions. The problem is that, since Citi automatically sends me to a quasi-citi branded site, no matter what card I use, the saved passwords and user IDs get confused, and I often end up having to manually enter the information. This, of course causes me to have to keep less secure passwords than I want, thereby eliminating one of the biggest reasons for my wanting a password manager in the first place. After much trial and error with three of my cards, I finally am able to get them to work, but the workaround is not ideal. I have choses a secure password for one of the sites, and used that same password in all three sites. Again, defeating one of my reasons for using a password manager. True, the password is secure, but I would much rather have separate passwords for the sites. I am hoping that you have some tips, or proven results for dealing with this very annoying issue. Again, I know this is mainly a byproduct of the idiotic and shortsighted way that Citi manages their online access site, but that doesn't change the fact that the difficulties make buying a password manager hard to justify.
Second, when I log into two pages sites I am having various difficulties. One of those sites is Lowes. I set up the site per your instructions for two page sites. Everything seems to work fine, except on the second page. Once I click submit (it's not clicking automatically for some reason) it takes me to a blank page. Refreshing the page does nothing to bring it up. Also, on the Bank of America site (which is the one that you guys use to illustrate setting up the two page login) I get to the second page and the password will not fill in automatically. I can type it in, but of course that is not what I bought a password manager for.
Can you please help me to address these very large issues, so that I can justify my purchase of your products? I am running Yosemite on my Macs, using Safari as the web browser. iOS 8.1.1 on my iPhone. Thanks.