Purchased upgrade yesterday to agile bits, but I have not received License back

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fbrun
fbrun
Community Member
in Mac

Purchased upgrade yesterday to agile bits, but I have not received License back

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  • danco
    danco
    Volunteer Moderator
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    Have you checked your spam folder?

  • fbrun
    fbrun
    Community Member
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    Yes, but nothing is there. I checked, the charge went through....

  • littlebobbytables
    littlebobbytables
    1Password Alumni
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    Hi @fbrun‌

    I checked the email address you used here in the forums but I couldn't find a record connected to it. Can you email us at support+licenses@agilebits.com please with the following:

    • Your name as you would have typed it at the time of purchase
    • Your email address used for the purchase.
    • Your physical address

    Once you've emailed us if you can post the ticket ID here it will help us connect the two up and we'll get this sorted out.

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