Hello, I just bought this product, but cannot find actual support anywhere (ticketing system or phone number). I had downloaded the free version of the app sometime ago and set it up but didn't use it at all, and I just now bought the mac app. However, while trying to set up my new account with iCloud sync, it's prompting me to input my old password (to the old setup I didn't use), but I can't remember it after many attempts. It appears there's no way to simply reset everything. How can I do this so I can get started using this product?