1Password Application crashes

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EvilTwin
EvilTwin
Community Member

ERROR MESSAGE

1Password5 cannot be opened because of a problem.
Check with the developer to make sure 1Password 5 works with this version of OSX. You may need to reinstall the application. Besure to install any available updates for the application and OSX.

I am running Mac OSX 10.10.2 on both iMac and MacBook Pro.

The Mac Book Pro is not working.

I have download the application again from the site - but same error.

Comments

  • EvilTwin
    EvilTwin
    Community Member
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    I am running 1Password Version 5.1 on both machines

  • littlebobbytables
    littlebobbytables
    1Password Alumni
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    Hi @EvilTwin,

    I would suggest deleting 1Password application from your Macs (just the application), reboot your Macs and then try downloading a fresh copy after that. That typically resolves this particular situation.

  • EvilTwin
    EvilTwin
    Community Member
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    Yep did this and it worked, 1Password frequenty crashes though - it seems pretty flakey

  • Megan
    Megan
    1Password Alumni
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    Hi @EvilTwin ,

    Could you please confirm: did reinstalling fix the crash? Or are you still seeing the crash after reinstalling as was suggested?

This discussion has been closed.