Login item stopped filling correctly [manually save new Login]
My bank recently updated their online banking, and I'm now getting a very strange autofill issue.
The bank is Investec, and this is the login page:
https://login.secure.investec.com/sso/login.html
If I visit that page and use 1Pasword to autofill, it fills the "Investec ID" (username) correctly, and puts something into the password field, but logging in fails. I'm not surprised that it fails, because I see 8 stars and my password is actually 14 characters long.
If, instead of using autofill, I copy the password from the Safari plugin and then paste into the password field, I see 14 stars and the login succeeds.
Any ideas what might be up?
Comments
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Hi @paulbutcher,
If it works when you copy & paste your password, but not when 1Password fills it for you, please try manually saving a new Login for that site. This allows 1Password to refresh everything it "knows" about the page, so it can help if a website changes and your Login item in 1Password stops working correctly.
Does the new Login item work? Let us know how it goes, thanks!
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Ah cool. That sorted it. Thanks!
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No problem @paulbutcher, I'm glad to hear it's working now. If you need anything else, we're always glad to help! :)
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