My master password is wrong??

I just purchased 1password on Mac, and 1Password pro for my iphone and iPad. I got it all set up to sync via dropbox and it started to work fine, but now it wants my Mac's master password and when I enter it, it says "this master password is incorrect. Please enter the Master Password you used on Mac or PC" but when I type the same password into my Mac, it unlocks the program, so I know that it is my master password. Now what?

Comments

  • stu wrote:

    Hi Pererau,

    I'm sorry for the trouble here, do you have any special characters in your master password at all? Things like !$% etc, if so could you try changing the master password to remove these and then attempting the Dropbox sync setup again?

    Let me know how it runs out, and I hope it helps.


    No, in fact, my master password is pretty simple. I'll try syncing with dropbox again, though.
  • Pererau wrote:

    No, in fact, my master password is pretty simple. I'll try syncing with dropbox again, though.


    I changed my password, which worked, then I changed it back and it worked again, so I appear to be up and running now. Thanks.
This discussion has been closed.