1PW 5 update and extension issues [following up through email]



  • Hopefully once you've removed that second copy of 1Password things will now be behaving @ivj2Rap2Kusj8t.

  • I removed it and 1 PW still either crashes or logs me out spontaneously when I use 1 PW mini.

  • Hi @ivj2Rap2Kusj8t,

    I'd like to ask you to create a Diagnostics Report from your Mac.

    Then attach the entire file to an email to us: support+ [email protected]

    Please do not post your Diagnostics Report in the forums, but please do include a link to this thread in your email, along with your forum handle so that we can "connect the dots" when we see your Diagnostics Report in our inbox.

    Once you've sent the Report a post here with the ticket ID will help us to keep an eye out for it. :)

    Once we see the report we should be able to better assist you. Thanks in advance!

  • OK, email sent. Let me know what you think. Thanks. "For your reference, your support ID is [#GKM-61167-418]."

  • AGMarshallAGMarshall 1Password Alumni
    edited March 2015

    @ivj2Rap2Kusj8t Thank you for contacting us via email. We will handle it via email moving forward.

    ref: GKM-61167-418

This discussion has been closed.